Can I change my payment date?

If you have a monthly payment plan, you can change the date your payment is taken from your online account. 

To change your plan payment date:

• Go to ophelos.com/connect 
• Select ‘Manage your account’ and input your email address. 
• Check your inbox and input the verification code we sent you to log in.  
• Navigate to ‘Payment details’. 
• Select ‘Change plan date’. 
• Select the new date you want your payments to be taken on.
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You can bring your payment date forward, or push it back. If you’re pushing your payment date back and the new date falls in a new calendar month, you will need to pay for that month’s payment then and there. 

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Delay or skip payments

If you don’t want to permanently change your payment date but need some space this month, you can also delay or skip a payment. Find out more here.

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