Help centre

I have an ongoing issue with my energy supplier


If you have an ongoing issue with your current energy supplier, please let us know as soon as possible. You can submit a dispute request by clicking the button below.

⚠️ Make sure you input the same email address that we have listed on your account. This way we can put your account on hold while we're waiting to hear back from your supplier.

Once you've submitted a dispute request, our team can check in with your energy supplier and help you resolve any issues.

Start request

If you are worried about your energy bills you can find lots of helpful resources here.