Klanten
Zakelijke oplossingen
Part of
Hoe werkt hetHulpOver onsLearn
Login
Help centre

Disputes & Issues

My energy debt amount is wrong, what shall I do?
I can't use your website to pay
I've applied for Bankruptcy, what now?
How do I make a complaint?
What if I don't recognise this debt?
What do I do if I'm in an IVA or Trust Deed
What happens if I don’t pay?
I'm already seeking debt advice
I am not responsible for this debt, what should I do?
Submit a dispute
You charged me the wrong amount
I've already paid for this debt, what should I do?
Part of
Our office
1 Finsbury Ave, London EC2M 2PF, UK
Write to us
Ophelos Ltd, PO Box 671, Hull, HU9 9TP, UK
Contact
support@ophelos.com
Ophelos
How it worksHelp centre
COMPANY
About UsContact UsCareers
Privacy PolicyTerms of ServiceCookie PolicyCode of Conduct
© 2025 Ophelos Ltd. All rights reserved. Ophelos Ltd is authorised and regulated by the Financial Conduct Authority (Ref. 935242), registered and incorporated in England and Wales (Company no. 12185588). Our registered office is: Ophelos, 1 Finsbury Avenue, London, EC2M 2PF, United Kingdom